Voi Support

Disaster Recovery enables businesses to continue to operate with little or no disruption to clients and staff alike in the event in the loss of telephony or other business operations.

This is achieved by the ability to re-route telephony operations to an alternative individual or multiple numbers. These numbers can be predetermined to ensure that this change can be made as quickly as possible again reducing any disruption to customers.

This will enable your clients to remain active from different locations avoiding any loss of business that may occur. 

Ideal For:

• Small to medium enterprises where it is imperative that operations are consistent and calls are answered or diverted to the correct destination.
• Support teams who are in contact with clients
• Sales teams who rely on making outgoing calls

Benefits:

• Smooth running of business operations
• Ability to allow staff to work from different locations, including home or on the road.
• Avoid any disruption

I-Cel is committed to producing solutions and applications to suit any business requirement; these services are available now and can be ‘live’ in just several hours. These solutions are incredibly flexible in what they can offer and can be modified to react to changing business needs.

For just one low monthly fee you can increase the level of customer service, increase customer retention levels, and improve staff productivity rates. All this without the need for any on-site equipment or costs or any maintenance charges incurred.

 

 

Take advantage of our 1 MONTH FREE TRIAL by calling our friendly sales team on

0808 160 9966